Refund Policy
This Refund Policy explains the conditions under which refunds may be requested for services or paid features offered on the MiniKlinik platform.
MiniKlinik provides digital educational content focused on clinical decision training. Due to the nature of digital products and immediate access to content, refunds are limited and subject to the conditions outlined below.
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Eligibility for Refunds
Refund requests may be considered only under the following circumstances:
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A technical issue that prevents access to purchased content and cannot be resolved within a reasonable time
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An incorrect or duplicate payment made in error
Refund requests must be submitted within a reasonable period after the transaction and must include sufficient information to allow verification.
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Non-Refundable Situations
Refunds will not be issued for:
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Change of mind after accessing content
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Partial use of the platform or learning materials
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Dissatisfaction based on personal expectations or learning outcomes
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Failure to use the platform after purchase
MiniKlinik does not guarantee specific educational results or outcomes.
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Review Process
All refund requests are reviewed on a case-by-case basis. Approval of a refund is at the sole discretion of MiniKlinik and depends on the circumstances of the request.
If a refund is approved, it will be processed using the original payment method where possible.
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Changes to This Policy
MiniKlinik reserves the right to update or modify this Refund Policy at any time. Any changes will be published on this page.
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Contact
If you have questions regarding this Refund Policy or wish to submit a refund request, please contact us using the contact options provided on the website.